TrainingIn implementing any strategy and bringing results, the human factor, first-line, sales force, support staff and managers, is crucial. In PRO-TARGET’s way, Training is a key to achieve business goals through people, together with the inspirational leadership of the Entrepreneur, and Top Management. With tailor-made Training programs, we provide the techniques, tools, and mentality to people, to implement designed actions. We help management to empower and motivate people, shape their professional behaviors, install procedures, inspire change. Strongly linked with all commercial functions (especially the ones that face the customer) PRO-TARGET Training programs are practical, blended with doses of theory and transmitted with participative, hands-on techniques : we use live case studies, role plays, business games and involving discussions to achieve learning and behavioral objectives. Programs include : Sales Training - Sales Techniques & Tools, Communication, Effectiveness, Key Account management Customer Service - Customer oriented mentality and behavior, Communication - Implementing Procedures and Standards, C.R.M. Marketing - Strategy development, Brand building, Marketing Planning, Advertising & Media design, Research tools, Marketing Financials Managerial Skills - Leadership, Motivation, Team Building, Negotiating, Presentation skills, Time management, Interviewing and other Small Business Academy: for small/medium company owners, franchisees and retail shop leaders. A program that covers basics in Strategy, Marketing, Sales Techniques, Finance and People Management. |